Terms

# Terms of Service

**Last updated:** {LAST_UPDATED_DATE}

These Terms of Service ("Terms") govern your use of **{BRAND}** (the "Site") and any purchase of products from us. By using the Site or placing an order, you agree to these Terms.

### 1. Who we are (Seller)
- **Seller:** {COMPANY_LEGAL_NAME} ({LEGAL_FORM})
- **Address:** {REGISTERED_ADDRESS}
- **Email:** {SUPPORT_EMAIL}
- **VAT ID:** {VAT_ID}

### 2. Eligibility
You must be legally capable of entering into a contract and comply with applicable laws.

### 3. Account and security
If you create an account, you must provide accurate information and keep your login credentials secure. You are responsible for activity under your account.

### 4. Products (print-on-demand)
Our posters are produced **on demand**. Product images are illustrative; colors may vary due to screen settings and printing processes.

### 5. Prices, taxes, and currency
- Prices are shown in {CURRENCY} and may include or exclude VAT depending on your settings and legal requirements (displayed at checkout).
- Shipping fees are shown at checkout.
- Customs duties/import taxes may apply outside the EU and are the customer’s responsibility unless stated otherwise.

### 6. Ordering and contract formation
An order is placed when you confirm payment at checkout. We will send an order confirmation email.

### 7. Payment (Stripe)
Payments are processed by **Stripe**. We do not store full payment card details.

### 8. Production and fulfillment (Printful)
We use **Printful** as a fulfillment partner to print, pack, and ship products.

### 9. Delivery
Estimated times are provided at checkout and/or in our Shipping Policy.

### 10. Right of withdrawal (EU consumers) — important exception
EU consumers generally have a 14-day right of withdrawal, but it typically **does not apply** to goods that are **made to the consumer’s specifications or clearly personalized**. Our products are printed on demand and may fall under this exception.

### 11. Returns and refunds
See our Refund/Return Policy.

### 12. Customer content and AI-generated designs
You are responsible for any content you submit (prompts/uploads) and must not submit illegal or infringing content.

### 13. Intellectual property
The Site content is owned by or licensed to {COMPANY_LEGAL_NAME}.

### 14. Prohibited uses
You agree not to misuse the Site (fraud, disruption, illegal content).

### 15. Disclaimer
The Site is provided "as is" and "as available", to the extent permitted by law.

### 16. Limitation of liability
Nothing limits liability where prohibited by law.

### 17. Consumer legal guarantees
Consumers benefit from mandatory legal guarantees (EU/France).

### 18. Changes
We may update these Terms.

### 19. Governing law and disputes
Governing law: {GOVERNING_LAW_COUNTRY}. EU consumers may also benefit from mandatory protections of their country of residence.

Contact: {SUPPORT_EMAIL}
EU ODR (if applicable): https://ec.europa.eu/consumers/odr